Virginia Card Services - Client Service & Support

Client Service & Support

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Registered eVA Vendor

Local Service in Central Virginia
The Richmond, Virginia office of CardPayment Solutions provides clients personalized assistance. Merchants should contact the Richmond office for any of the following issues:
- Account Review
- Add services: gift or loyalty cards, check services, etc.
- To add or replace equipment
- Questions about e-commerce solutions
- To change your checking account information
- To change your processing limits
- To add iAccess to your account

CardPayment Solutions Customer Service/Tech Support:
CardPayment Solutions offers 24 x 7 customer and technical support for existing clients.
(800) 554-2777 - Regular Business Hours
(800) 228-0210 - 24 x 7 Support

iAccess On-line Account Information
CardPayment Solutions offer merchants iAccess, a user-friendly Internet-based service giving them access to their detailed processing data on-line. Merchant data is updated each 24-hours to allow merchants to see transaction data as recent as yesterday's batch.

To get your login and password, contact customer service at the number above. Then click here to login.

For voice authorizations:
- Visa & MasterCard (800) 228-1122
- American Express (800) 528-2121
- Discover Card (800) 347-1111
- Diners Club (800) 234-6377

American Express Contact Information
- Web - Click Here
- Phone - (800) 528-5200 - Open daily 8:30am - 8:30pm Eastern Time
- For free logos and decals - Click Here
- For restaurant and other supplies - Click Here

Discover Card Contact Information
- Web - Click Here
- Phone - (800) 347-2000 - Open Monday - Friday from 8:30am - 8:00pm
- Order logos and decals - Click Here

Online Documents
··· Visa Catalog of Publications for Merchants
     (Acrobat PDF format) - Click Here

··· MasterCard Guide for Accepting the new Unembossed Cards
    (Acrobat PDF format) - Click Here

··· PCI Compliance - Self Assessment Guidelines
    (Acrobat PDF format) - Click Here

Terminal Supplies
For paper for your terminal, we, and our clients, recommend Mark It Plus. They offer ourstanding service and great prices to CardPayment Solutions clients. Please tell them that you're a CardPayment Solutions client for special pricing.

Mr. Justin Moyer
Mark It Plus
2211-A Dickens Road - Suite 101
Richmond, VA 23230
(804) 359-2180 - Phone
(804) 359-2181 - FAX
Click here to email Mark It Plus
Mark It Plus is not owned or operated by CardPayment Solutions.

Gift Card Holders & Envelops
CardPayment Solutions can arrange for standard gift card holders and matching envelops. They feature the generic "A Gift for You" logo.

Customers wishing to have custom gift card holders and matching envelops with their company logo, and printed in the company colors should contact:

Mr. Alan Hunter
Fisher Publications
9918 Midlothian Turnpike
Richmond, VA 23235
(804) 323-6252 - Phone
(804) 323-6252 - FAX
Click here to email Fisher Publications
Fisher Publications is not owned or operated by CardPayment Solutions.

Micros Point of Sale
Micros is the nation’s leader in Point-of-Sale (POS) terminals and software for the restaurant and hotel industries. Restaurants using Micros POS systems now exceed 310,000 locations.

Micros is more than just a POS system, it’s a fully integrated system that ties restaurant wait staff, the kitchen, and the customer-facing payment functions into a single seamless system. Restaurant managers use Micros’ unique back-office reporting functions to help them fine tune the restaurant to ensure the highest customer service while maximizing revenue.

For support of your Micros POS system or to inquire about installing Micros at your business, contact:

Mr. Bill Krier
Micros
(804) 358-7155 ext. 104 - Phone
(800) 937-2211 - Service & Support
Click here to email Micros Sales
Micros is not owned or operated by CardPayment Solutions.

Our Clients Pay Less for Great Service

(804) 360-7450 · (804) 360-7457 fax

We Fully Support Micros
CardPayment Solutions Fully Supports Micros for Credit and Gift Card Services

Credit Card Processing · Gift Cards · Loyalty Cards · Guaranteed Check Services · Cash Advances · Online Solutions
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